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Hospitality Glossary: W

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What is a terrace permit and what are the average costs...

Starting a restaurant & business plan

A terrace permit is mandatory for every hospitality business that wants to serve outdoors. While some restaurateurs assume it's just paperwork, costs actually range from €100 to €2...

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What is a typical gross margin for a pizzeria?

Specific kitchen types & concepts

Most pizzerias achieve gross margins between 60-75%, significantly outperforming many restaurant types. However, countless pizza shops struggle financially despite these favorable...

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What is a typical net margin for a bakery or sandwich shop?

Specific kitchen types & concepts

I'll be honest—most bakery owners I meet think their margins are better than they actually are. The net margin of a bakery typically falls between 8% and 15%, depending on your con...

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What is a typical net margin for a food truck at a...

Specific kitchen types & concepts

While restaurants struggle with hefty rent and utility bills, food trucks operate with much leaner cost structures. At markets and festivals, you'll typically see net margins betwe...

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What is average check or average spending per guest?

Financial KPIs & management

Picture this: you've just closed after a busy Saturday night, counting €4,800 in revenue from 120 guests. Your average check - that crucial €40 per guest figure - tells the real st...

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What is a yield test and how do you perform one for fish?

Portioning & standardization

A yield test reveals the actual cost of your fish fillets by measuring usable meat after processing. You might purchase whole fish at €12/kg, but you're actually paying €24/kg for...

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What is a yield test and how do you perform one for meat?

Portioning & standardization

A yield test is like weighing your luggage before and after a long trip - you'll be shocked by what disappeared along the way. With meat, you're measuring the difference between wh...

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What is EBITDA and how do I calculate it for my...

Financial KPIs & management

Every restaurant owner needs to understand their true operational profitability. EBITDA - Earnings Before Interest, Taxes, Depreciation and Amortization - shows exactly how much yo...

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What is EU Regulation 1169/2011 and what does it mean...

Allergen registration & EU legislation

Restaurant owners across Europe face serious liability risks and potential fines if they can't properly inform guests about allergens in their dishes. EU Regulation 1169/2011 manda...

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What is food cost in a restaurant?

Basic knowledge and formulas

Most restaurant owners think they know their food costs, but they're quietly bleeding money on every plate. You might estimate that pasta dish costs around €5 to make, but the real...

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What is goodwill when taking over a hospitality business?

Starting a restaurant & business plan

Nearly 60% of restaurant takeovers fail within the first two years due to goodwill miscalculations. Goodwill represents the premium you pay for an established business's intangible...

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What is GOP or Gross Operating Profit in hospitality?

Financial KPIs & management

A restaurant owner with €50,000 monthly revenue might think they're doing well, but their GOP reveals they're only keeping €7,500 after operating expenses. GOP (Gross Operating Pro...

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What is gross profit and how do I calculate it for my...

Financial KPIs & management

Over 60% of restaurant failures stem from poor cost control, yet most owners focus solely on revenue. Gross profit - your sales minus direct food and beverage costs - reveals what...

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What is inventory management in a restaurant and why is...

Inventory management & stock control

Your walk-in cooler holds more than ingredients - it holds your profit margins. That forgotten salmon behind the milk crates and those wilting herbs you bought three days ago are s...

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What is liquor cost and how do I calculate it for my bar?

Bar, drinks & cocktails

Ever wonder why some cocktails make you money while others seem to drain your profits? Liquor cost represents the percentage of your drink price that goes toward purchasing alcohol...

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What is menu engineering and how do you use it in your...

Menu psychology & menu engineering

Menu engineering reveals a shocking truth: your most popular dishes might be bleeding money while profitable gems sit ignored. Most restaurant owners assume busy dishes equal profi...

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What is net profit margin for a healthy hospitality...

Basic knowledge and formulas

Picture this: you're checking your books after a busy Saturday night, and despite serving 200 covers, your actual profit barely covers next week's supplies. Most restaurant owners...

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What is net promoter score and how do you use it in a...

Financial KPIs & management

Only 12% of restaurant customers will return after a negative experience, but 92% trust referrals from people they know. Net Promoter Score (NPS) captures both sides of this equati...

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What is pour cost in a bar or café?

Bar, drinks & cocktails

Pour cost tracks how much of each drink sale goes straight to ingredient costs - and it's where most bar owners discover they're bleeding money without realizing it. This percentag...

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What is prime cost and how do I calculate it for my...

Labor cost, P&L & break-even

Here's what most restaurant owners don't realize: they're tracking the wrong numbers. Prime cost - your food expenses plus labor costs combined - tells you more about profitability...

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What is prime cost in the hospitality industry?

Basic knowledge and formulas

Most restaurants track food costs religiously but ignore the bigger picture. Prime cost combines your food expenses with labor costs to show exactly how much revenue disappears bef...

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What is profit in a restaurant business?

Basic knowledge and formulas

Maria's restaurant serves 200 customers daily, yet she can't afford her own salary. She's confused because her dining room stays packed, but her bank account tells a different stor...

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What is RevPASH and how does it fit into hotel F&B...

Catering, events & group arrangements

RevPASH optimization can boost your hotel F&B revenue by 15-25% without adding a single seat. This metric tracks revenue per available seat per hour, showing exactly how well you'r...

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What is table turn time and how do you calculate it?

Financial KPIs & management

Table turn time tracks the average hours each table stays occupied by one party of diners. This metric directly impacts your daily revenue potential per table. Faster turnover mean...

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What is the average food waste percentage in a restaurant?

Food waste as a financial system

Food waste drains restaurants of 4-10% of their total revenue on average. This might sound insignificant, but for a restaurant pulling €500,000 annually, that's €20,000-€50,000 lit...

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What is the average investment to open a restaurant in...

Labor cost, P&L & break-even

Think you can open a restaurant in the Netherlands for just €50,000? Think again. Most successful establishments require €75,000 to €250,000 upfront, and that's before you serve yo...

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What is the average margin on coffee in a food service...

Bar, drinks & cocktails

Coffee margins can hit 80-90% in food service businesses, making it one of your most profitable menu items. Most cafés and restaurants don't realize just how much profit their coff...

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What is the break-even point of a restaurant and how do...

Financial KPIs & management

Picture this: you're serving 40 customers daily, feeling busy, but still losing money each month. Your break-even point reveals exactly how many covers you need to stop bleeding ca...

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What is the cost price per dish in a restaurant?

Basic knowledge and formulas

Food costs account for 60% of restaurant failures within the first year. Most owners think they know what each dish costs, but they're usually off by 15-30%. Here's how to calculat...

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What is the difference between food cost and cost price?

Basic knowledge and formulas

A chef I know was selling his signature burger for €12 while spending €8 on ingredients - he thought he was making money until he realized his 67% food cost was bleeding profits.

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What is the effect of removing the euro symbol from a...

Menu psychology & menu engineering

A fine dining restaurant in Amsterdam increased their average ticket by €4. 20 simply by changing '€28. 50' to '28' on their menu. This psychological trick works because customers...

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What is the FEFO method and when do you use it instead...

Inventory management & stock control

Think of FEFO (First Expired, First Out) like triage in a hospital emergency room - you handle the most urgent cases first, regardless of arrival time. Unlike FIFO which follows pu...

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What is the FIFO method and how do you apply it in a...

Inventory management & stock control

FIFO stands for First In, First Out - a simple inventory rotation system that can slash your food waste by 50%. You always use older stock before newer deliveries, preventing spoil...

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What is the Kasavana and Smith matrix from 1982 and how...

Menu psychology & menu engineering

I'll admit something that might shock you: most restaurants unknowingly sabotage their own profits every single day. The Kasavana and Smith matrix from 1982 reveals exactly which m...

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What is the labor cost benchmark for an independent...

Labor cost, P&L & break-even

A successful bistro in downtown Portland discovered their 42% labor costs were killing their margins. Most independent hospitality businesses should target 25-35% of revenue for la...

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What is the labor cost ratio and how do I calculate it...

Financial KPIs & management

Labor cost ratio shows what percentage of your revenue goes to personnel costs. Most restaurants struggle to determine if they're overspending or underspending on staff. You'll dis...

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What is the minimum revenue level for my restaurant to...

Starting a restaurant & business plan

How much money does your restaurant actually need to make for you to survive? Most new owners focus on breaking even, but that means working 60+ hours weekly for zero pay. You need...

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What is the minimum wage in hospitality in the...

Starting a restaurant & business plan

Running a restaurant without knowing exact wage costs is like cooking without measuring ingredients - you're bound to mess up the recipe. The minimum wage in hospitality in the Net...

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What is the normal food cost for a running buffet at a...

Catering, events & group arrangements

Buffet catering typically runs 25-35% food cost of the per-person selling price. You'll save on labor since guests serve themselves, but you'll face higher waste from surplus prepa...

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What is the psychological effect of the price €9.95...

Menu psychology & menu engineering

The price €9.95 feels significantly cheaper to customers than €10. 00, even though it's only 5 cents difference. While most restaurateurs focus on food costs and portion sizes, the...

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What is the relationship between labor cost and menu...

Labor cost, P&L & break-even

Your menu prices need to generate enough revenue to cover labor costs that often consume 30-40% of every dollar earned. Most restaurant owners obsess over food costs while overlook...

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What is the risk of too many photos on a menu for your...

Menu psychology & menu engineering

Too many photos on a menu don't automatically boost sales - they can actually damage your restaurant's reputation. Most diners connect photo-heavy menus with tourist traps and fast...

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What is the role of recipe management in controlling...

Starting a restaurant & business plan

Recipe management forms the backbone of cost control in your new restaurant. Without standardized recipes, you can't determine what each dish actually costs, meaning you're hemorrh...

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What is waste in a restaurant?

Basic knowledge and formulas

Most restaurant owners don't realize they're throwing away 10-15% of their profits every single day. Waste isn't just the moldy tomatoes you toss in the bin. It's every euro you sp...

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What knowledge about purchasing and trim loss exists...

Recipes, knowledge & memory

Your food costs can spike by 3-5% overnight if your experienced chef walks out the door tomorrow. Years of undocumented knowledge about supplier yields, seasonal timing, and trim l...

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What menu engineering solutions exist for small...

Alternatives & choices

Most small French restaurants struggle to identify which dishes actually make money versus those that drain profits. France offers various menu engineering solutions, from local so...

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What minimum data do you need to calculate your food...

Food truck & mobile hospitality

How do you know if your bestselling dish is actually making money? Most food truck owners guess at their costs, then wonder why profits disappear despite busy days. Three specific...

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What must be in your HACCP plan for a small restaurant...

Food safety and HACCP

Food poisoning lawsuits can destroy a small restaurant overnight - that's why every food business needs an HACCP plan by law. Most restaurant owners assume it's overly complex, but...

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What national deviations from EU allergen legislation...

Allergen registration & EU legislation

A Berlin restaurant owner recently faced a €15,000 fine for providing only verbal allergen information to guests. Germany follows EU allergen rules but adds stricter national requi...

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What national deviations from EU allergen legislation...

Allergen registration & EU legislation

Since 2019, Dutch allergen regulations have created stricter implementation rules than most EU countries require. You'll face tougher inspection standards and higher penalties whil...

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