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📝 Delivery & dark kitchen · ⏱️ 2 min read

How do I calculate the total cost structure of a fully online-only delivery restaurant?

📝 KitchenNmbrs · updated 16 Mar 2026

A successful pasta delivery concept in Amsterdam recently discovered they were losing €1.20 on every order despite healthy sales volumes. Their mistake? They'd calculated food costs like a traditional restaurant, ignoring packaging expenses and treating platform fees as an afterthought. Dark kitchens operate with fundamentally different economics than dine-in establishments.

The 5 cost categories of a dark kitchen

Every delivery operation must track five distinct cost buckets:

  • Food cost: ingredients for the dish itself
  • Packaging costs: containers, bags, cutlery, stickers
  • Platform fees: commission to Deliveroo, Uber Eats etc.
  • Delivery costs: own delivery drivers or external service
  • Operational costs: kitchen rent, gas/water/electricity, staff

💡 Example: Pasta carbonara for delivery

Menu price: €16.50 (incl. 9% VAT) = €15.14 excl. VAT

  • Pasta ingredients: €4.20
  • Packaging (container + bag): €0.45
  • Platform fee (25%): €3.79
  • Delivery costs: €2.50

Total direct costs: €10.94 (72% of revenue!)

Calculate food cost including packaging

Delivery operations can't separate ingredients from packaging. They're both direct costs of getting food to customers, and both eat into your margins.

Formula: Total food cost % = (Ingredients + Packaging) / Sales price excl. VAT × 100

⚠️ Heads up:

Packaging costs seem small (€0.30-0.60 per order), but at 200 orders per day this costs you an extra €22,000-44,000 per year.

Factor in platform fees

Platform commissions aren't optional expenses you pay from profits. They're part of your cost structure, just like rent or ingredients.

  • Deliveroo: usually 25-30%
  • Uber Eats: usually 20-25%
  • Just Eat: usually 25-30%
  • Your own website: 0% platform fee (only payment provider ~3%)

💡 Example: Impact of platform choice

€20.00 order via different channels:

  • Deliveroo (28%): €5.60 commission
  • Uber Eats (23%): €4.60 commission
  • Your own website (3%): €0.60 payment fee

Difference: €5.00 per order = €36,500 per year at 20 orders/day

Delivery costs: own vs. platform

You've got two delivery models, each with different cost implications:

Platform delivery: Delivery costs might be bundled into commission rates. Check your contract details - some platforms charge separately.

Own delivery drivers: Budget €2-4 per trip covering fuel, insurance, and wages. But you'll typically pay reduced platform fees.

Break-even calculation for dark kitchen

Dark kitchens operate with different cost ratios than traditional restaurants. Here's what healthy percentages look like - a pattern we see repeatedly in restaurant financials:

  • Food cost + packaging: 30-40% (higher due to packaging)
  • Platform + delivery fees: 25-35%
  • Staff: 15-25% (lower, no table service)
  • Rent + energy: 8-15% (smaller space)
  • Other costs: 5-10%

💡 Example: Monthly break-even

Dark kitchen with €8,000 fixed costs per month:

  • Average order: €18.50
  • Net per order (after all costs): €4.50
  • Break-even: €8,000 / €4.50 = 1,778 orders

That's 59 orders per day at 30 working days

Track all costs digitally

Managing five cost categories across multiple platforms gets messy fast. Spreadsheets can't handle the complexity once you're doing serious volume.

Digital systems help you track true profitability per dish and per platform. Then you can make informed decisions about menu pricing and platform mix.

How do you calculate total cost price? (step by step)

1

Calculate your food cost including packaging

Add up all ingredients plus packaging costs (container, bag, cutlery, stickers). Divide this by your sales price excl. VAT and multiply by 100 to get the percentage.

2

Factor in platform fees per order

Multiply your order value by your platform's commission percentage (usually 20-30%). This amount comes straight off your revenue before you can cover other costs.

3

Add delivery costs to direct costs

Budget €2-4 per order for delivery (own drivers) or check if this is already included in the platform fee. Add up all direct costs: food cost + packaging + platform fee + delivery.

4

Calculate your net margin per order

Subtract all direct costs from your order value excl. VAT. The remaining amount needs to cover your fixed costs (rent, staff, energy) plus generate profit.

✨ Pro tip

Run separate P&L calculations for each platform every 2 weeks. Many delivery operators discover their Deliveroo orders lose money while their direct website orders generate 40% higher margins.

Calculate this yourself?

In the KitchenNmbrs app you can do this in just a few clicks. 7 days free, no credit card.

Try KitchenNmbrs free →

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Frequently asked questions

Do I need to include VAT in my cost price calculation?

No, always calculate excl. VAT. The price on your menu is €16.50 incl. VAT, but for cost price you calculate with €15.14 excl. VAT (at 9% VAT for food).

How high can my food cost be with delivery?

With delivery (including packaging), your food cost can be higher than in a restaurant: 30-40% is normal. You save on table service and dining space after all.

How many orders do I need to break even?

Divide your monthly fixed costs by your net profit per order. At €6,000 fixed costs and €4 net per order you need 1,500 orders (50 per day).

ℹ️ This article was prepared based on official sources and professional expertise. While we strive for current and accurate information, the content may differ from the most recent regulations. Always consult the official authorities for binding standards.

📚 Sources consulted

Food Standards Agency (FSA) https://www.food.gov.uk

The HACCP standards shown in this application are for informational purposes only. KitchenNmbrs does not guarantee that displayed values are current or complete. Always consult the FSA or your local authority for the latest regulations.

JS

Written by

Jeffrey Smit

Founder & CEO of KitchenNmbrs

Jeffrey Smit built KitchenNmbrs from 8 years of hands-on experience as kitchen manager at 1NUL8 Group in Rotterdam. His mission: give every restaurant owner control over food cost.

🏆 8 years kitchen manager at 1NUL8 Group Rotterdam
Expertise: food cost management HACCP kitchen management restaurant operations food safety compliance

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