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Hospitality Glossary: W

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What is food truck catering and how does cost...

Food truck & mobile hospitality

Food truck catering has exploded in popularity over the past five years, transforming from simple street food to sophisticated event dining. Your cost calculation becomes far more...

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What is goodwill in a restaurant takeover and how do you...

Restaurant acquisition & business valuation

Why do some restaurants sell for triple their equipment value while others barely cover asset costs? The difference lies in goodwill - the premium you pay for an operating business...

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What is goodwill when taking over a hospitality business?

Starting a restaurant & business plan

Nearly 60% of restaurant takeovers fail within the first two years due to goodwill miscalculations. Goodwill represents the premium you pay for an established business's intangible...

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What is GOP or Gross Operating Profit in hospitality?

Financial KPIs & management

A restaurant owner with €50,000 monthly revenue might think they're doing well, but their GOP reveals they're only keeping €7,500 after operating expenses. GOP (Gross Operating Pro...

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What is gross profit and how do I calculate it for my...

Financial KPIs & management

Over 60% of restaurant failures stem from poor cost control, yet most owners focus solely on revenue. Gross profit - your sales minus direct food and beverage costs - reveals what...

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What is gross profit margin in hospitality?

Basic knowledge and formulas

Most restaurant owners think they're profitable until they actually calculate their gross profit margin. This single metric reveals whether you have enough cushion to cover staff,...

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What is ingredient cross-utilization and how does it...

Portioning & standardization

Cross-utilization cuts your food costs by 2-5 percentage points through strategic ingredient overlap across multiple dishes. You'll buy larger quantities at better prices while red...

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What is inventory management in a restaurant and how...

Labor cost, P&L & break-even

How much money is currently sitting in your walk-in cooler doing nothing? Too many restaurants carry excessive stock that spoils or run too lean and make costly emergency runs. Bot...

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What is inventory management in a restaurant and why is...

Inventory management & stock control

Your walk-in cooler holds more than ingredients - it holds your profit margins. That forgotten salmon behind the milk crates and those wilting herbs you bought three days ago are s...

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What is inventory turnover and how do I calculate it for...

Financial KPIs & management

Inventory turnover reveals exactly how efficiently your kitchen uses cash and prevents ingredient waste. This single metric shows if you're purchasing smart or drowning money in sl...

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What is inventory turnover and how do you calculate it...

Inventory management & stock control

Think of inventory turnover like a revolving door - it shows how many times your stock completely cycles through your restaurant each year. This metric reveals whether you're tying...

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What is labor cost in a restaurant and why is it just as...

Labor cost, P&L & break-even

Every month since 2019, labor costs have climbed steadily across the restaurant industry. Labor cost represents the percentage of your revenue dedicated to staff expenses - typical...

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What is labor cost ratio and how do I calculate it?

Financial KPIs & management

Labor cost ratio reveals exactly how much of your revenue disappears into payroll each month. Most restaurant owners get this calculation wrong and wonder why their profit margins...

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What is liquor cost and how do I calculate it for my bar?

Bar, drinks & cocktails

Ever wonder why some cocktails make you money while others seem to drain your profits? Liquor cost represents the percentage of your drink price that goes toward purchasing alcohol...

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What is menu engineering and how do you use it in your...

Menu psychology & menu engineering

Menu engineering reveals a shocking truth: your most popular dishes might be bleeding money while profitable gems sit ignored. Most restaurant owners assume busy dishes equal profi...

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What is menu engineering in simple terms?

Basic knowledge and formulas

Picture this: you're scanning last month's sales data and notice your €28 lamb dish sold just 12 times while your €18 burger moved 180 portions. Your menu might be working against...

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What is mise-en-place and how does it determine labor...

Kitchen planning & mise-en-place

I'll admit it - I used to think mise-en-place was just fancy French talk for being organized. Then I watched a €25/hour chef spend Saturday night's rush chopping onions while ticke...

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What is net profit and how do I calculate it for my...

Financial KPIs & management

Are you actually making money, or just keeping the lights on? Net profit reveals what's truly left after every single expense gets deducted from your revenue. Unlike gross profit,...

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What is net profit margin for a healthy hospitality...

Basic knowledge and formulas

Picture this: you're checking your books after a busy Saturday night, and despite serving 200 covers, your actual profit barely covers next week's supplies. Most restaurant owners...

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What is net promoter score and how do you use it in a...

Financial KPIs & management

Only 12% of restaurant customers will return after a negative experience, but 92% trust referrals from people they know. Net Promoter Score (NPS) captures both sides of this equati...

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What is over-pouring and how much does it cost you per...

Bar, drinks & cocktails

Over-pouring is like a leaky faucet in your profit margins - each extra drop adds up to a flood of lost revenue. A few milliliters extra per drink seems harmless, but costs you hun...

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What is portion control and why does it directly...

Portioning & standardization

A single restaurant serving 200g steaks instead of their planned 180g portions loses €3,200 annually on just one dish. Most kitchens operate on intuition rather than precision, cre...

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What is portion control in a restaurant and why does it...

Basic knowledge and formulas

Your margin bleeds through every oversized portion that leaves your kitchen. A chef serving 250 grams of steak instead of your calculated 200 grams costs you €2. 40 per plate—and y...

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What is portion standardization and how does it directly...

Cost reduction & efficiency

Picture this scenario: your experienced chef serves 50 salmon dishes tonight, but each portion weighs somewhere between 160-240 grams. You're calculating food costs based on 180 gr...

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What is pour cost in a bar or café?

Bar, drinks & cocktails

Pour cost tracks how much of each drink sale goes straight to ingredient costs - and it's where most bar owners discover they're bleeding money without realizing it. This percentag...

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What is prime cost and how do I calculate it for my...

Labor cost, P&L & break-even

Here's what most restaurant owners don't realize: they're tracking the wrong numbers. Prime cost - your food expenses plus labor costs combined - tells you more about profitability...

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What is prime cost in the hospitality industry?

Basic knowledge and formulas

Most restaurants track food costs religiously but ignore the bigger picture. Prime cost combines your food expenses with labor costs to show exactly how much revenue disappears bef...

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What is prime cost ratio and how do you use this KPI?

Financial KPIs & management

Prime cost ratio caught me completely off guard during my first restaurant venture. I thought tracking food costs alone would keep me profitable, but I was bleeding money through l...

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What is profit in a restaurant business?

Basic knowledge and formulas

Maria's restaurant serves 200 customers daily, yet she can't afford her own salary. She's confused because her dining room stays packed, but her bank account tells a different stor...

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What is revenue in a restaurant?

Basic knowledge and formulas

Many restaurant owners track sales all day but still can't explain why their monthly totals feel wrong. Revenue should be straightforward - it's what customers pay for food and dri...

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What is revenue per cover and how do you calculate it?

Financial KPIs & management

Revenue per cover measures your average revenue per guest and ranks among the most critical KPIs in hospitality. Most restaurant owners track total revenue religiously but overlook...

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What is RevPASH and how does it fit into hotel F&B...

Catering, events & group arrangements

RevPASH optimization can boost your hotel F&B revenue by 15-25% without adding a single seat. This metric tracks revenue per available seat per hour, showing exactly how well you'r...

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What is RevPASH and how do you use it in your restaurant?

Financial KPIs & management

How do you know if your restaurant seats are actually making money? RevPASH measures exactly how much revenue each available seat generates per hour. It reveals if you're maximizin...

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What is shrinkage and how does it differ from normal waste?

Inventory management & stock control

Most restaurant owners think waste only happens from spoiled food or kitchen mistakes. But there's a hidden cost eating into your margins every single day: shrinkage. This natural...

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What is table turn time and how do you calculate it?

Financial KPIs & management

Table turn time tracks the average hours each table stays occupied by one party of diners. This metric directly impacts your daily revenue potential per table. Faster turnover mean...

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What is the average food waste percentage in a restaurant?

Food waste as a financial system

Food waste drains restaurants of 4-10% of their total revenue on average. This might sound insignificant, but for a restaurant pulling €500,000 annually, that's €20,000-€50,000 lit...

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What is the average investment to open a restaurant in...

Labor cost, P&L & break-even

Think you can open a restaurant in the Netherlands for just €50,000? Think again. Most successful establishments require €75,000 to €250,000 upfront, and that's before you serve yo...

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What is the average margin on coffee in a food service...

Bar, drinks & cocktails

Coffee margins can hit 80-90% in food service businesses, making it one of your most profitable menu items. Most cafés and restaurants don't realize just how much profit their coff...

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What is the benefit of a simple calculation system in...

Basic knowledge and formulas

Over 60% of restaurants fail within their first three years, often due to poor cost control. Many restaurant owners work with estimates and gut feeling, which causes them to lose m...

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What is the break-even point of a restaurant and how do...

Financial KPIs & management

Picture this: you're serving 40 customers daily, feeling busy, but still losing money each month. Your break-even point reveals exactly how many covers you need to stop bleeding ca...

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What is the cost price per dish in a restaurant?

Basic knowledge and formulas

Food costs account for 60% of restaurant failures within the first year. Most owners think they know what each dish costs, but they're usually off by 15-30%. Here's how to calculat...

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What is the difference between food cost and cost price?

Basic knowledge and formulas

A chef I know was selling his signature burger for €12 while spending €8 on ingredients - he thought he was making money until he realized his 67% food cost was bleeding profits.

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What is the difference in HACCP functionality between...

Platform choices

Over 78% of food service establishments struggle with efficient HACCP compliance due to complex registration requirements. a competing platform and KitchenNmbrs tackle HACCP functi...

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What is the economic order quantity and how do you...

Inventory management & stock control

Nearly 70% of restaurant owners admit they've never calculated their optimal order quantities, costing them thousands annually in unnecessary ordering and storage expenses. Most ho...

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What is the effect of adding a beverage line on the...

Food truck & mobile hospitality

Over the past decade, successful food trucks have discovered that beverage lines dramatically improve total margins. Drinks typically carry profit margins of 75-85%, while food ite...

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What is the effect of a frame or box around a dish on...

Menu psychology & menu engineering

Ever wondered why certain menu items catch your eye immediately while others blend into the background? A simple frame or box around a dish creates what's called the 'spotlight eff...

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What is the effect of dish descriptions on sales?

Menu psychology & menu engineering

Last month, a bistro owner changed just three dish descriptions and saw salmon sales jump from 15 to 38 portions weekly. Diners typically decide within 109 seconds of opening a men...

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What is the effect of menu position on dish sales?

Menu psychology & menu engineering

Every evening at 7 PM, your guests make split-second decisions that determine your profit margins. Menu position controls 70% of ordering behavior - dishes in prime spots sell 3x m...

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What is the effect of menu size on revenue and average...

Menu psychology & menu engineering

Think of your menu like a crowded highway - too many lanes create confusion, not speed. Guests become overwhelmed by endless options and end up ordering less. A focused menu guides...

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What is the effect of removing the euro symbol from a...

Menu psychology & menu engineering

A fine dining restaurant in Amsterdam increased their average ticket by €4. 20 simply by changing '€28. 50' to '28' on their menu. This psychological trick works because customers...

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